Terms of Service & Licensing SLA

1. Software License & Center Scope

MPP Institute ERP grants subscribed educational centers and coaching academies a non-exclusive, multi-user license to access modules, student admission portals, online CBT examination systems, and certificate generators within their active subscription tier.

2. Institute Data Sovereignty & Ownership

All student enrollment records, attendance punches, fee payment receipts, exam grade sheets, and accounting ledgers remain the exclusive intellectual property of the subscribing institute. Centers can export complete student data backups at any time in Excel or CSV formats.

3. Cloud Availability & CBT Examination SLA

We guarantee a 99.9% monthly cloud uptime for live student portal and CBT examination servers. Scheduled maintenance is restricted to off-peak night windows with minimum 48-hour prior notice to center administrators.

4. Anti-Fraud QR Verification Responsibility

Institutes are solely responsible for ensuring that student marks, exam grades, and attendance percentages entered into the marksheet and certificate generator are accurate and authenticated by their academic examination board.